WareMatch, a 3PL warehousing marketplace that connects shippers with third-party logistics providers across the U.S. and globally, has entered into an exclusivity partnership with ShipPlug, a shipping intelligence company specializing in automated FedEx and UPS refund recovery. The integration is live on warematch.com, with a dedicated landing page in development.
The partnership enables WareMatch to license ShipPlug's technology and offer it free of charge to its network of 3PLs and shippers. ShipPlug's software monitors carrier invoices in the background, flags late deliveries, and automatically files refund claims against FedEx and UPS service guarantees. There is no change to existing shipping workflows; a business simply connects its FedEx or UPS account number, and ShipPlug handles the rest, recovering money on shipments that arrive late. ShipPlug charges no upfront fee and takes a percentage only of the savings it recovers.
For 3PLs, this creates a tangible differentiator when pitching to prospective clients. A warehouse that can promise automatic recovery on late deliveries starting day one gains a concrete advantage. Ryan Kalisky, CEO and co-founder of WareMatch, stated, "This partnership allows us to bring an additional layer of operational value to our users while helping ShipPlug expand deeper into the 3PL market. Many companies simply do not have the time or internal processes to consistently monitor refund claims and shipping invoice discrepancies, causing savings opportunities to go unchecked."
Nick DiNatale, CEO and co-founder of ShipPlug, highlighted the practical benefits: "We've seen 3PL clients recover thousands in carrier refunds they didn't even know they were owed. Pairing that with lower rates from day one? That's a story 3PLs can bring to every prospect conversation they have. The beauty of this integration is how passive it is for WareMatch. ShipPlug runs in the background, flagging late deliveries and automatically filing claims. The warehouse doesn't change a single workflow, and their clients start saving immediately."
Carrier refunds for late deliveries represent a well-documented but widely missed revenue recovery opportunity. FedEx and UPS offer service guarantees tied to delivery windows, but most shippers lack the internal bandwidth to audit invoices and file claims consistently. This partnership addresses that gap, allowing 3PLs and shippers to recover uncollected savings automatically.
The exclusivity agreement marks ShipPlug's first structured entry into the 3PL market at scale, using WareMatch's existing network as the distribution channel. Historically focused on direct-to-business relationships, ShipPlug now gains access to a broader audience. Kalisky framed the deal as a net gain: WareMatch gets a free value-add for its users, and ShipPlug gets direct access to a market it hasn't had a structured channel into before.
This partnership is relevant to any business that ships with FedEx or UPS and does not currently audit invoices for refund eligibility, operates as a 3PL seeking an added value proposition, or is actively looking for warehouse storage space and wants to compare fulfillment options that include built-in cost recovery tools. WareMatch, founded in 2025 and headquartered in Montreal, serves shippers looking for 3PL providers for fulfillment, e-commerce warehousing, and flexible warehouse capacity across the U.S. Learn more at warematch.com and shipplug.com.
