As a winter storm approaches and temperatures drop, UGI Utilities, Inc. is reminding customers to take necessary precautions to ensure safety and protect their homes. The natural gas and electric utility company, which serves over 760,000 customers, emphasizes the importance of energy safety during severe weather events.
UGI recommends that customers prepare for potential power outages by having emergency supplies on hand, including flashlights, batteries, and a battery-powered radio. It is also important to have a plan for alternative heating sources, such as a generator, but customers are urged to use them safely. Generators should only be operated outdoors, away from windows, doors, and vents to prevent carbon monoxide poisoning. Additionally, customers should never use ovens or stoves for heating, as this poses a fire and carbon monoxide risk.
To prevent frozen pipes, UGI suggests keeping cabinet doors open to allow warm air to circulate around plumbing, and letting faucets drip slightly during extreme cold. Homeowners should also know how to shut off their water supply in case a pipe bursts. For natural gas customers, UGI advises checking that gas meters and vents are clear of snow and ice to ensure proper operation. If a gas meter is damaged or a gas leak is suspected, customers should leave the area immediately and call UGI at 1-800-276-2722 from a safe location.
UGI also encourages customers to sign up for outage alerts and to report outages via their mobile app or online at www.ugi.com. For more information on winter storm preparedness and energy safety, customers can visit the UGI website or follow the company on social media for updates.
As the storm approaches, UGI crews are prepared to respond to any service interruptions. The company reminds customers to stay away from downed power lines and to report them immediately. By taking these proactive steps, customers can help ensure their safety and minimize the impact of the winter storm on their homes and families.
