UGI Utilities has issued a safety alert warning customers about the seasonal rise in carbon monoxide (CO) emergencies, noting that the company has already responded to several CO incidents in recent weeks. The alert emphasizes the importance of recognizing CO poisoning symptoms and taking simple preventive measures to avoid exposure.
Carbon monoxide is an odorless, colorless gas produced by incomplete combustion of fuels such as natural gas, oil, and wood. Common sources include furnaces, water heaters, and space heaters. As colder weather sets in, heating systems are used more frequently, increasing the risk of CO buildup if equipment is malfunctioning or improperly vented. UGI’s warning comes at a critical time when homeowners may be firing up their heating systems for the first time in months.
The utility urges customers to know the symptoms of CO poisoning, which can include headache, dizziness, nausea, shortness of breath, and confusion. In severe cases, CO exposure can lead to loss of consciousness or death. Because CO is undetectable by sight or smell, having working CO alarms is essential. UGI recommends installing alarms on every level of the home and testing them regularly. Customers should also have their heating systems inspected annually by a qualified technician and ensure that vents and chimneys are clear of debris.
For full details on preventing CO emergencies, including downloadable safety resources, click here. The announcement provides actionable guidance that can help families protect themselves during the heating season.
UGI Utilities, Inc. serves more than 760,000 natural gas and electric customers, according to the company. Additional information about UGI is available at www.ugi.com. The safety alert is part of UGI’s ongoing efforts to educate customers and reduce the risk of CO incidents, which can be prevented through simple steps such as proper maintenance and alarm installation.
The implications of this announcement extend beyond UGI’s customer base. CO poisoning remains a leading cause of accidental poisoning deaths in the United States, and public awareness is a key component of prevention. By proactively addressing the issue, UGI aims to reduce emergency responses and save lives. Customers are encouraged to review the full alert and take action before the peak heating season arrives.


