Total Wireless, a no-contract wireless service provider powered by Verizon's 5G network, announced an official partnership with Western Union to offer a money transfer benefit for its mobile customers. Starting today, customers with Total Wireless MAX 5G BYO, MAX 5G, and ALL ACCESS plans will receive a free monthly money transfer to over 200 countries and territories through Western Union's global network.
This partnership sets a milestone in the industry. Total Wireless is now the only wireless provider in the United States offering a monthly money transfer as part of its plans. The benefit covers the transaction fee, providing real value to the customer base of both brands. It is also a new chapter for telecommunications, built around the financial realities of communities that have historically been underserved.
Millions of people in the United States send money abroad each year, averaging more than 12 transactions annually. With Total Wireless, families save on transfer fees so every dollar goes further. "Total Wireless was built on the belief that a good wireless plan should do more for its customers," said David Kim, president of Verizon Value. "Incorporating a Western Union money transfer into our plans reflects something we deeply believe: no one should have to choose between staying connected and caring for their loved ones."
For customers with Total Wireless MAX 5G BYO, MAX 5G, and ALL ACCESS plans, the ability to send money home is directly integrated into their plan. These plans range from $25 per month (MAX 5G BYO for customers who bring their own device) to $60 per month (ALL ACCESS) with auto-pay. Each includes top-tier features like unlimited 5G data, unlimited hotspot, and unlimited international calling and texting to over 200 countries. All backed by a five-year price guarantee that includes taxes and fees.
The Western Union benefit offers one free money transfer per month with no transaction fee, seamlessly integrated as part of select premium plans. Customers can access it online at westernunion.com or through the Western Union app. The global reach allows sending money to family and friends in over 200 countries and territories, with over 360,000 Western Union payout locations, including delivery to bank accounts, digital wallets, and cards.
"We know how much it means to send money home. We designed these plans to ensure that, at least once a month, it's on us," said Kim.
The partnership goes beyond the plan benefit, uniting two brands that serve communities relying on affordable connectivity with loved ones across borders. Western Union will co-promote Total Wireless through its own customer communication channels, including the Western Union app, email communications, social media, and in-store digital displays. "For generations, Western Union has helped people move money across borders because we understand what each transfer represents: not just dollars, but our mission to make financial services accessible to everyone," said Jesse Mory, senior vice president of Strategic Partnerships at Western Union. "By partnering with Total Wireless, we make it easier for customers to support those who depend on them."
The move reflects a growing trend of telecom companies integrating financial services into their offerings, addressing the needs of underserved communities. By eliminating transfer fees for monthly transactions, Total Wireless aims to reduce the financial burden on customers who regularly send remittances.
