M7 Services, a Houston-based provider of enterprise-class IT and infrastructure solutions, has announced a strategic partnership with Tesselate, a Paris-based consulting and technology firm specializing in financial institutions. The collaboration aims to introduce a new standard for managed IT and compliance, merging financial-grade governance and automation with hospitality-level service and agility.
The partnership brings together Tesselate's expertise in corporate banking, process optimization, and operational orchestration with M7's secure, always-on IT infrastructure and proactive services. Together, they will establish a managed services framework designed to support sustainable digital transformation for corporate banks, enabling a unified, scalable environment that ensures reliability, security, and measurable efficiency.
"M7 has spent years redefining how technology supports performance, experience, and compliance across the industries we serve," said Charif Zahrane, Chief Innovation Officer at M7 Services. "Partnering with Tesselate allows us to extend that foundation even further, combining our infrastructure and service reliability with their world-class financial operations expertise to deliver secure, scalable solutions that anticipate and prevent issues before they ever reach the client."
Zahrane added that the partnership also accelerates M7's expansion into Europe and the broader EMEA region, bringing their 24/7 model to clients who need audit-ready operations meeting EU regulatory expectations without sacrificing uptime.
"Tesselate has long set the standard for managed services within the corporate banking ecosystem, acting as an enabler for clients to focus on their business growth and digital transformation while we manage the day-to-day operations," said Yuri Herman, Head of Corporate Banking at Tesselate Group. "Our collaboration with M7 Services enhances that standard even further, combining operational depth with ecosystem scalability to deliver measurable value across our clients' technology landscape."
Organizations face increasing pressure to modernize legacy systems without compromising compliance or uptime. By combining M7's high-touch managed-services approach with Tesselate's advanced automation and regulatory frameworks, clients can now bridge hospitality-grade responsiveness with financial-sector precision, creating a cohesive operating environment where every transaction, system, and support function is proactive rather than reactive.
"M7 was founded on the idea that technology should simplify operations, not complicate them," said Jessie McMahon, CEO of M7 Services. "Working with Tesselate means we can extend that same level of performance and protection to global organizations that expect financial-grade reliability every day."
Leveraging predictive monitoring and automated resolution tools, the combined platform identifies potential issues before they disrupt performance. That intelligence, paired with M7's U.S.-based 24/7 helpdesk and Tesselate's deep expertise, delivers the reliability global organizations require to operate confidently across markets.
M7's culture of accountability has driven industry-leading results over the past year, including a same-day resolution rate of 75 percent, a Customer Satisfaction Score (CSAT) of 99.5 percent, resolution SLA compliance of 99 percent, response SLA compliance of 97 percent, and proactive services that resolved 2.5 times more issues than were reported. These metrics underscore M7's unique service model, where prevention, transparency, and speed are built into every client engagement. Through this partnership, those standards are now being applied to financial-grade environments, offering an unprecedented level of reliability to industries that cannot afford downtime.
To learn more about this partnership, visit https://www.tesselategroup.com/m7-services-partnership/.
