Liveops, a provider of flexible customer experience solutions, has announced its achievement of one Gold Stevie Award and three Silver Stevie Awards in the 2026 Stevie Awards for Sales and Customer Service. For the second consecutive year, the company received the Gold Stevie Award for Customer Service Training or Coaching Program of the Year, along with Silver Stevie Awards for Contact Center or Customer Service Outsourcing Provider of the Year, Award for Innovation in Customer Service, and Best Customer Satisfaction Strategy.
These accolades underscore Liveops' dedication to learning and development, particularly through its innovative Learning-as-a-Service (LaaS) model. This model enhances agent preparedness via efficient onboarding, certification, and coaching, enabling enterprise programs to launch swiftly while maintaining quality even as demand fluctuates. The company's results-oriented approach integrates highly skilled on-demand talent, precision scheduling, and effective AI to help enterprises scale operations without compromising quality, compliance, or customer trust.
"This recognition signifies our dedication to providing high-quality, flexible customer experience solutions that our clients can rely on," stated Molly Moore, Chief Operating Officer of Liveops. "Our trusted agent certification programs set a high standard for quality, while our ongoing investment in AI and LiveNexus—our AI and human orchestration platform—empowers us to assist enterprises in modernizing their customer experience operations with assurance."
Liveops recently launched LiveNexus by Liveops, an AI and human orchestration platform designed to help enterprises assess AI and automation use cases within a controlled environment, apply governance and measurement, and scale proven solutions into production. "Our recognition across multiple Stevie categories reinforces that innovation at Liveops is centered on execution rather than hype," remarked Jim Watson, Chief Executive Officer of Liveops. "LiveNexus embodies this philosophy—enabling clients to modernize responsibly while upholding quality, compliance, and trust."
The Stevie Awards for Sales and Customer Service celebrate the accomplishments of professionals in contact centers, customer service, business development, and sales globally. These awards highlight Liveops' commitment to providing high-quality customer experience solutions that clients can rely on, reinforcing its position as a reliable transformation partner in the evolving CX landscape.
