Item by Item (IBI), a Dallas-based provider of Microsoft Dynamics 365 training, has announced the release of Copilot for D365 Supply Chain Training, the latest addition to its AI-focused content library. This module supports Microsoft's vision of embedding artificial intelligence directly into enterprise applications, aiming to transform how supply chain professionals interact with D365. The training covers key capabilities such as Copilot Sidecar, a conversational assistant that allows natural language interaction without leaving the workflow; embedded summarizations providing contextual insights; AI-driven agents for automating repetitive tasks; and AI-powered pages and workspaces for streamlined data review.
Elif Item, CEO of Item by Item, emphasized the significance of the training, stating, "Copilot isn't just a tool, it's a new way of working. Our training ensures users can confidently navigate and apply these AI capabilities in real life supply chain scenarios." This release marks the final addition to the IBI platform in 2025, a year characterized by rapid growth in content and training offerings across Dynamics 365 products. As organizations increasingly adopt AI, IBI is committed to delivering practical, role-based training that drives adoption and impact.
Item by Item operates the largest user-focused online training platform for Microsoft Dynamics 365, serving thousands of users across industries. The platform includes over 1,300 micro-courses, 90+ learning paths, and 220+ assessments covering Finance, Supply Chain, Commerce, Sales, Customer Service, Field Service, and Change Management. In addition to self-serve training, IBI offers custom course development and hybrid training solutions. For more information, visit Item by Item.
