Intershop Communications AG, a global provider of B2B e-commerce solutions for the manufacturing, wholesale and distribution sectors, announced today that it has been named in The Forrester Wave™: Commerce Solutions, Q3 2026. The report, an independent evaluation of commerce platforms, assessed 10 providers, with Intershop included among them.
This recognition underscores Intershop's deliberate strategy of integrating agentic AI tooling into everyday B2B operations to deliver measurable value. Markus Dranert, CEO of Intershop, stated, "We believe this result reflects our unrelenting focus on B2B and the investments we have made in practical, real-world AI. Our customers, from hidden-champion manufacturers to global industrial powerhouses, need commerce that handles genuine complexity. That is exactly what we build."
Andy Stanis, EVP and Managing Director for Intershop Americas, added, "Serious commerce leaders don't accept platforms that treat B2B as an add-on. We believe Forrester recognizing Intershop validates what our customers experience every day: when the complexity is real, this is the platform engineered for it."
The Forrester Wave™: Commerce Solutions, Q3 2026 is available to Forrester subscribers or for purchase on forrester.com. Intershop's inclusion in this report is significant for the B2B e-commerce landscape, as it highlights the growing importance of AI-driven solutions that address the unique complexities of B2B transactions, such as multi-channel sales, complex pricing, and integration with existing enterprise systems.
Intershop's platform is designed to handle these challenges, offering features like agentic AI that automate and optimize sales processes. This capability is particularly valuable for manufacturers, wholesalers, and distributors who often deal with intricate product catalogs, varied customer segments, and dynamic pricing models. The recognition by Forrester positions Intershop as a key player in the evolving B2B commerce market, where digital transformation is increasingly critical for competitiveness.
For more information on what other leading analyst firms say about Intershop, click here. The company's focus on B2B has attracted customers like Atlas Copco, Kubota, Wurth, Musgrave, and RAJA, who rely on Intershop to connect, simplify, and automate commerce across regions, brands, business models, and channels.
The implications of this announcement are far-reaching. As B2B companies seek to enhance their digital sales capabilities, Intershop's validated platform offers a proven solution for managing complexity. The recognition from Forrester may accelerate adoption among enterprises looking for robust, AI-powered commerce platforms that go beyond basic e-commerce functionalities.
