Intershop Communications AG, a global leader in B2B commerce solutions, announced its results in the Paradigm B2B Combine 2026: Digital Commerce Solutions for B2B (Enterprise Edition) analyst report by Andy Hoar. The company medaled in 11 of the 12 evaluated categories, earning eight gold medals and three silver medals, with recognition exclusively in the top two tiers across every category it entered.
The gold-medal performance highlights Intershop's leadership in Customer Service & Support, Total Cost of Ownership, Vision & Strategy, Content & Data Management, Promotions Management, Sales & Channel Enablement, Site Search, and Transaction Management. Notably, Intershop earned an additional gold medal in Sales & Channel Enablement compared to the previous year, reflecting its continued investment in empowering sales teams, service representatives, and channel partners to participate in digital commerce.
The report emphasizes Intershop's strong AI-enabled search capabilities, powered by SPARQUE.AI, alongside its rapidly emerging AI functionality and strategic progress toward agentic B2B commerce. Customers cited in the report praised Intershop's ability to handle complex, customized use cases and its transparent, cost-effective approach—qualities that continue to differentiate the company in the B2B commerce market.
Markus Dranert, CEO of Intershop, stated, "Being recognized across nearly every category reflects the strength of our vision, our innovation, and our operational discipline. As enterprises look for flexible, future-ready, and robust commerce solutions, Intershop continues to earn that trust. Our product strategy is centered on delivering practical innovations that empower enterprises to solve real business challenges. At the same time, we’re advancing our agentic commerce vision by introducing AI-powered capabilities that automate work, simplify operations, and deliver measurable business value."
Andy Stanis, EVP and Managing Director for Intershop Americas, added, "What makes the Paradigm B2B Combine valuable is its rigor and independence. Earning eight golds and staying in the top two tiers across every category we entered tells us we're solving the problems that matter most to our clients, here in North America and worldwide. We’re proud to keep earning that recognition."
The annual Paradigm B2B Enterprise Combine, produced by leading B2B e-commerce analyst Andy Hoar, is widely regarded as one of the most comprehensive evaluations of B2B commerce platforms. Rather than reducing vendors to a single position in a two-dimensional ranking, the report evaluates strengths across individual capability areas, helping organizations identify the solution that best fits their specific business priorities. The report applies a rigorous scoring methodology, evaluating all vendors on a scale of one to five across 38 detailed and weighted criteria, with medals awarded based on composite scores in 12 key categories. Feedback gathered directly from partners and customers gives additional weight to the "voice of the customer."
For more information on what other leading analysts say about Intershop, click here.
