Huuso Bio Tennessee has opened a new office at 1041 Connie Dr. in Gallatin, positioning crews closer to families, agencies, and businesses across Tennessee that need help after a crime, suicide, unattended death, or other traumatic event. The expansion is led by Cole Reifsteck and Sara Reifsteck, who have focused on building relationships with first responders—police officers, sheriff's deputies, and funeral directors—since arriving in the state. The move matters because it addresses a critical gap: when an officer clears a scene, families are often left without clear guidance on what to do next. By establishing a local base and fostering partnerships, Huuso Bio Tennessee aims to ensure that every department in Tennessee can hand a family one number and know it will be answered by a real person who shows up on time, treats the home with respect, and doesn't leave until the job is done right.
That outreach now spans multiple police departments throughout the state. Huuso Bio Tennessee has put together resources specifically for Tennessee law enforcement so officers know what the company does, how quickly it can respond, and how it protects families once the scene is released. The Reifstecks are also working closely with funeral homes. Funeral directors are often the first people a grieving family trusts after a death at home, and they regularly get asked who can clean up afterward. Huuso Bio Tennessee has developed resources for Tennessee funeral homes and funeral directors and works with them directly so families get one clear referral instead of a stack of search results.
"Nobody plans for this call," said Sara Reifsteck. "Our job is to take the hard part off the family, keep them informed, and make sure they're treated like people, not a work order."
The Gallatin office is a major part of cutting response times across Middle Tennessee and beyond. Crews work out of Gallatin, Nashville, and Hendersonville, and technicians live in communities across the state. Calls are dispatched within 35 minutes, and every caller gets a confirmed arrival window, text updates, and a single client services manager who stays with them from the first call to the final walkthrough. The new office strengthens crime scene and biohazard cleanup response in Gallatin, Tennessee while supporting crews serving Hendersonville, Nashville, Franklin, Middle Tennessee, and communities throughout the state.
Huuso Bio Tennessee handles crime scene cleanup, unattended death cleanup, suicide cleanup, blood and bodily fluid cleanup, hoarding cleanup, drug residue decontamination, and vehicle and commercial biohazard work. The company is BBB accredited, bills insurance directly, arrives in unmarked vehicles, and can handle reconstruction after the cleanup is done, something many cleanup companies don't offer. Huuso Bio Tennessee provides 24/7 biohazard, trauma, and crime scene cleanup throughout Tennessee. The company is part of the Huuso family of companies, which has served families and law enforcement agencies in Illinois for years.
The implications of this announcement extend beyond a new office. It signals a commitment to compassionate, professional service that prioritizes the dignity of families in crisis. By integrating with law enforcement and funeral homes, Huuso Bio Tennessee is creating a support network that ensures no family is left to navigate the aftermath alone. This model could set a standard for other states, demonstrating how public-private partnerships can improve outcomes for communities facing traumatic events. As the company grows, its focus on local presence and personalized care may reshape how biohazard cleanup is perceived and delivered across Tennessee.
