Following a public tender, DATAGROUP has been awarded a five-year contract to provide workplace services, focusing on device lifecycle management, for Investitionsbank Berlin (IBB). The agreement covers approximately 1,300 end devices and aims to develop IBB’s digital workplace environment in an efficient, secure, sustainable, and user-oriented manner.
Under the contract, DATAGROUP will manage all services throughout the lifecycle of end-user devices, including provisioning, configuration, logistics, operation, support, replacement, and secure take-back and recycling at the end of their useful life. This holistic approach provides IBB with a single service partner for all key tasks related to workplace provisioning.
A key benefit of the project lies in the transparent management of the device fleet, which enables better planning of investments and replacement cycles, as well as more efficient management of existing end devices. This shortens deployment times, reduces administrative overhead, and increases user satisfaction.
Wolf Diederich, Head of IT at IBB, said, “In DATAGROUP, we have found an experienced and capable partner for our workplace infrastructure. Through the comprehensive management of our end devices – from deployment to recycling - we are jointly creating a modern and reliable workplace solution that optimally supports our employees.”
IT security and compliance are also of particular importance. Standardized operating and deployment processes, as well as defined security and control mechanisms, ensure that end devices meet organizational and regulatory requirements. This is complemented by clear governance structures, regular reporting, and continuous quality management.
Sustainability is a central component of the service approach. DATAGROUP follows a lifecycle-oriented approach that encompasses maximizing hardware usefulness, refurbishing suitable devices, and ensuring secure and traceable disposal. This supports responsible resource use and contributes to the circular economy.
Peter Vages, Managing Director at DATAGROUP, stated, “We are delighted by the trust placed in us by Investitionsbank Berlin and look forward to jointly further developing the bank’s digital work environment. Device lifecycle management is a central component of modern workplace services and contributes significantly to efficient, secure, and sustainable IT workplace provision. Our goal is to create real added value through high-quality service, standardized processes, and a close partnership.”
Investitionsbank Berlin and DATAGROUP view this collaboration as a long-term partnership, focusing on continuous improvement and adaptation to future technological and organizational requirements. The goal is a modern, secure, and scalable workplace environment that optimally supports employees and promotes the long-term success of the bank.
